Privacy Policy

Haus of Refinement (ABN 72 615 295 621) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to this website and any dealings you have with us.

What we collect

When you use the contact form on this site, we collect the information you choose to give us. This is usually your name and email address, along with anything you write in your message.

Like most websites, this site also collects some information automatically when you visit. This includes basic technical data such as your device type, browser, and how you move through the site. Our website platform, Squarespace, gathers this to keep the site running well and to give us general analytics about how it is used.

How we use your information

We use the details you provide to respond to your enquiry, discuss working together, and follow up where relevant. We use the automatic data to understand how the site is performing and to improve it over time. We do not sell your information, and we do not share it with third parties except the service providers who help us run the business, such as our website platform.

Cookies

This site uses cookies, which are small files stored on your device. Squarespace uses them to operate the site and to measure basic analytics. You can control or disable cookies through your browser settings. Some parts of the site may not work as intended if you turn them off.

How we store and protect your information

Your information is stored securely through the platforms we use to run the business. We take reasonable steps to protect it from misuse, loss, and unauthorised access. We keep it only as long as we need it for the purpose it was collected, or as required by law.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Contact

If you have any questions about this policy or your information, please get in touch through the contact page on this site.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: July 2026